Intranet in Confluence
Build a clearer, more usable intranet in Confluence
If your current intranet needs a clearer structure, better navigation or a more consistent user experience, we help you improve it in Confluence. We can redesign an existing environment or build a new intranet from scratch around your organisation’s needs, content model and working habits.
Confluence is well suited for a modern intranet and knowledge hub, with support for shared content, team spaces, permissions and company-wide information hubs. In Confluence Cloud Premium and Enterprise, Company Hub can be used as a central destination for news, key resources and employee information.
What we improve in your intranet
Structure and information architecture
We review how content is organised today and define a clearer structure so information is easier to maintain and easier to find.
Permissions and access
We help define what should be open, restricted or role-based, so content is shared appropriately across the organisation.
Space and page design
We shape the main spaces and page templates so the intranet supports both company-wide communication and team-level work.
Prototype and rollout
We create prototypes, validate the structure and support implementation in the current or new Confluence environment.
Why improve your intranet in Confluence?
Clearer access to information
A better intranet structure helps people find the right information faster and with less effort.
Stronger daily usability
When navigation and page structure follow real user needs, the intranet becomes more useful in everyday work.
Better control of access
Confluence supports permissions at global, space and content level, which helps you balance openness with confidentiality.
Better fit for your organisation
The intranet can be shaped around your teams, content types and internal communication needs instead of following a generic structure.
How we create or improve the intranet
Review the current environment
We start by observing your current Confluence environment to understand the core structure of the intranet, identify deficiencies and define where usability and findability need improvement.
User interviews and needs mapping
We carry out interviews to understand user goals, tasks, expectations, previous habits and blockers in daily work. This gives us the basis for decisions about structure, content and navigation.
Navigation design and testing
We improve the navigation using methods such as user journeys, storyboarding and card sorting. We then validate the proposed information architecture through navigation testing before implementation.
Prototyping and implementation
We create prototypes of the main spaces in Confluence, align them with your style guidelines and support implementation in the existing or new environment.
What we typically deliver
Intranet structure and navigation
A clearer information architecture and navigation model that reflects how users actually look for content.
Permissions and space setup
A permission and space model that supports both teamwork and controlled access to sensitive information.
Prototypes and implementation support
Main space prototypes in Confluence and practical support for bringing the new structure into use.
Typical intranet improvement areas
Outdated structure
The intranet has grown over time and content is no longer grouped in a way that makes sense to users.
Poor findability
Important pages exist, but users struggle to find them because labels, navigation paths or hierarchy do not match expectations.
Unclear ownership and access
Teams are unsure where content belongs, who should maintain it and what should be visible to whom.
Build a more useful intranet in Confluence
Whether you need to improve an existing intranet or create a new one from scratch, we can help you define the structure, validate the navigation and implement the solution in Confluence.
Let's get in touch!